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Beverly Ford, which aims to encourage greater self-sufficiency.
The training will introduce participants to the major tasks, strategies, techniques and resources case managers can utilize to empower participants to prepare for and manage change.
Gain skills to manage problems including participant inaction, excuses or limited time and resources. In order to build a rapport and a partnership with participants, it is important that we do not just hear what they are saying, but that we are listening to understand.The process of assessment is done with Participants, not for them.Participants need a clear picture of where they are to determine how to make change happen.To-date, more than 350 Case Management staff have been trained.RACM was made possible by a grant from the Community Foundation of Northern Illinois and received continued operational support from Goodwill Industries of Northern Illinois in 2019.